Registered Massage Therapy FAQ

What is registered massage therapy?

Registered massage therapy is the assessment of the body’s soft tissues and joints, and the treatment and prevention of dysfunction, injury, pain, and physical disorders of the soft tissues and joints.

Why choose an RMT?

In British Columbia, RMTs are licensed health care professionals who are regulated by the College of Massage Therapists of British Columbia (CMTBC). RMTs and the CMTBC are governed by the BC Health Professions act. This is the same legislation that governs other health care professionals including medical doctors, physiotherapists, dentists, nurses, chiropractors and pharmacists. RMTs must complete a minimum of 3000 hours of study in human anatomy, physiology, pathology, kinesiology, therapeutic exercise and hydrotherapy before writing the provincial licensing examinations. Once they become licensed to practice massage therapy they must also complete yearly continuing education in order to keep their license active.

Who should see an RMT?

Massage therapy acts upon several body systems such as the nervous, muscular and circulatory to treat injuries or dysfunctions and improve overall health. RMT’s are effective in treating and providing relief for a wide range of conditions such as headaches, tendonitis, arthritis, osteoporosis, fibromyalgia, sports injuries and overuse injuries, back and neck pain, pain related to postural problems, sprains and strains, and temporal mandibular disorder. Massage therapy is also very useful in promoting optimal health and relieving discomfort during pregnancy.

Is my treatment covered?

Depending on your insurance provider the frequency and amount of coverage for massage therapy varies. Please check with your insurance company ahead of time to see what type of coverage you have.

A doctor’s referral is not required to see a registered massage therapist in the province of BC. It may be a requirement for reimbursement from some insurance companies, so please check with your provider prior to your first treatment.

ICBC claims are welcome, but require approval from your ICBC adjuster and referring doctor prior to your first treatment. Please note that we are “opted out”, which means that you will be responsible for paying for your treatment in full. You must then submit your receipts to ICBC for reimbursement.

Unfortunately we are not currently accepting claims for WCB patients. If an appointment is booked while you are a WCB patient it is your responsibility to pay for your treatment in full. WCB will not cover any portion of submitted receipts.

Physiotherapy FAQ

What is physiotherapy?

Physiotherapy is an evidence based health care practice in which the physiotherapist combines their knowledge of the body and its systems to assess and treat physical issues.

Why choose physiotherapy?

Physiotherapists are experts in movement, and the practice of physiotherapy offers you the opportunity to address physical issues such as injuries, chronic pain, and movement deficits that may be affecting activities from daily tasks to high performance sport. Physiotherapy combines many different treatment techniques including: manual therapy, joint mobilization and manipulation, dry needling, electro physical agents, education, exercise prescription and tools for patient empowerment.  Our physiotherapist holds a Masters of Physical Therapy and is regulated by the province of British Columbia ensuring safe, effective and up-to-date care.

What is Dry Needling and Is it for me?

Dry Needling is a sterile treatment technique to address neuromusculoskeletal pain. The physiotherapist inserts a filament needle into dysfunctional muscle tissue with the goal of improving tissue function, joint mobility, blood flow and/or nerve conduction. The muscle tissue targeted is most typically called a trigger point and when stimulated effectively restores optimal function. This technique can create temporary discomfort in the local area or refer to other nearby areas, with the end goal of pain relief and improved mobility and movement patterns.

Clinic FAQ

How do I book an appointment?

Click here to Book Online with any of our practitioners, or use the Book Appointment graphic to your right, and you will be directed to our online booking system. If you prefer to book by email or phone, please contact one of our practitioners directly. Click here for the Practitioner Page.

Do you take drop in appointments?

Our treatments are by scheduled appointment only. Please book online or call ahead to reserve a time. We are available 7 days per week, so same day appointments are often available! Please click the link above to go directly to our online booking page. Same day appointments can be booked up to 2 hours before the start of your appointment if that time is available.


To learn more, or if you are unsure if Massage Therapy,  Traditional Chinese Medicine, Acupuncture, Herbal Medicine, Physiotherapy, or Chiropractic care can improve your health or help with a particular condition please feel free to contact any of our practitioners with your questions. You will also have the opportunity to discuss your condition and treatment in detail with your therapist when you come in for your first appointment.

We look forward to working with you!